Frequently Asked Questions
Everything you need to know about your Seora Skincare journey.
Are Seora Skincare products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Is Seora Skincare cruelty-free?
Absolutely. We are committed to ethical beauty and never test our products or ingredients on animals at any stage of the production process.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange within 30 days of receipt.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.